Consultations are normally by appointment. The telephones are open for appointments and general enquiries between 8.00am to 6.30pm Monday to Friday. At other times a taped message will notify you of the emergency arrangements.
Click here for information on Home Visits
DOCTORS ARE AVAILABLE FOR CONSULTATION:
| Monday: |
8.20am to 11.30am |
2.00pm to 6.30pm |
| Tuesday: |
8.40am to 12.00pm |
2.00pm to 6.30pm |
| Wednesday: |
8.40am to 12.30pm |
2.00pm to 6.30pm |
| Thursday: |
8.40am to 11.40am |
2.00pm to 6.30pm |
| Friday: |
8.20am to 11.30am |
2.00pm to 6.30pm |
However, individual doctors' times will vary.
To cancel appointments, please click here to use the cancel an appointment form to let us know if you can't make your appointment, rather than you having to call us. Please give as much notice as possible. Appointment cancellation requests sent within 2 hours of the appointment being due may still result in a 'no show' on your record.
HOW YOU ACCESS YOUR GP SERVICES
Please telephone the surgery to book an appointment
The team will book you either a telephone or a face to face appointment depending on factors such as your preference, your symptoms, & /or whether you have any covid symptoms. This will be between the hours of 8am-6.30pm Monday to Friday.
We also have access to what is known as 'Extended Access' appointments after 6.30pm on weekdays, and Saturdays. The service is currently provided by BADGER (Solihull’s out of hours provider) & until 31st March 2024 runs from Balsall Common Surgery (1 Ashley Drive, CV7 7RW). You may ask for access to these appointments when you ring, or we may offer them to you, depending on appointment availability.
Alternatively, use the online NHS 111 service or call NHS 111.
We want to reassure you that your GP practice is still here to look after you and your family.
Please note you can ONLY register as a NEW PATIENT in person at the surgery. Although 'Systemonline' alludes to it being an option to register with the surgery using the online system, Dorridge Surgery does not use this facility.
(Once you have your username & password please access your online account as soon as possible to change the password for added security. Please note that your account will never be disabled due to inactivity, and you don't have to 'activate' your account, so if ever you have trouble signing in due invalid username or password, you will need to visit the surgery reception - we can't do this over the telephone)