We aim to process prescription requests within 72 hours, however we will not issue more medication than required, nor accept requests for abnormal or excessive medication. Repeat medication will only be issued at normal intervals. This will protect stocks for the most vulnerable. Thank you for your understanding.
We aim to send prescriptions electronically directly to a pharmacy. This saves you unnecessary visits to the surgery. If you wish to change your nominated pharmacy please contact reception who will gladly help you with this.
If you have not nominated a pharmacy we will contact you to ask you which pharmacy you would like the prescription sent to.
Ways to request a prescription:
- e-mail your request to email@example.com This is for prescription requests only. Please do not send e-mails containing medical information or requests for medical advice. Please DO include patients name/date of birth & exact medication required, and which pharmacy the prescription is to be sent to
- Order your repeat medication online:
- Bring your repeat template to the surgery (there is a post box outside for when we are closed)
We do NOT take prescription requests over the telephone.
(Once you have your username & password please access your online account as soon as possible to change the password for added security. Please note that your account will never be disabled due to inactivity, and you don't have to 'activate' your account, so if ever you have trouble signing in due invalid username or password, you will need to visit the surgery reception - we can't do this over the telephone)
Our practice, along with others throughout England, haev implemented a new policy on prescriptions for over-the-counter medicines when used to treat a range of minor health conditions. The national guidance on this policy has come from NHS England and the full local policy can be found on the Birmingham and Solihull ICB website.
The GPs and nurses at Dorridge Surgery will no longer routinely be prescribing medicines that can be bought over-the-counter (OTC) for certain, mostly short term, conditions. We will also no longer be prescribing vitamin and mineral supplements for most patients
Prescribing policy for Over The Counter medications (OTC) (PDF, 357KB)
Electronic Prescription Service
Is this service right for you?
YES – if you have a stable condition and you:
- Don’t want to go to your GP practice every time to collect your repeat prescription
- Collect your medicines from the same place most of the time
- Already use a prescription collection service.
NO – if you:
- Don’t get prescriptions very often
- Pick up your medicines from different places
- Travel or work away from home a lot.
* Certain Medications are not supported by this system*
(For example Controlled Drugs)
The Receptionist will advise you accordingly.
More information can be found here