Confidentiality

Patient Confidentiality And Data Protection

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the practice team.

Access To Medical Records

From time to time it is possible that your records may be accessed by, for example, members of Birmingham and Solihull Clinical Commissioning Group (BSOLCCG) or members of staff working for that body. These members of staff (who all will have signed a duty of confidentiality) are required to review the quality and consistency of patient records, for the management of healthcare services in the NHS.

Wherever it is practicable, patient information will be anonymised and/or aggregated. If this is not possible and patient identifiable information is disclosed, a note will be made in your records.

If you have any questions or comments about confidentiality of patient records, or if you would prefer that your records are not accessed for these purposes, please contact the practice manager.

If someone else other than the patient is to collect a prescription on behalf of the patient, as of the 25th May 2018, with the introduction of the General Data Protection Regulation (GDPR), EXPLICIT consent (i.e. signed & identified) will be required. Please find our suggested consent 'slips' here. We will NOT be able to hand over prescriptions to 3rd parties for ANY reason without this consent & the 3rd party producing identification from the 25th May 2018.

This also applies to the collection of any other item on behalf of a patient (blood forms/letters/online access/sick notes etc) & our suggested consent slip can be found here

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